Privacy Policy for MemoZen

Last Updated: February 24, 2026

Introduction

MemoZen ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application MemoZen (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

1.1 Personal Information

When you use MemoZen, we may collect the following personal information:

1.2 Audio and Voice Data

1.3 Usage Information

1.4 Subscription Information

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Core Functionality

2.2 Account Management

2.3 Service Improvement

2.4 Communications

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

3.1 Service Providers

We use the following third-party services to provide our functionality:

Audio transcription is performed entirely on our own servers. Your voice recordings are not shared with any third party.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

3.3 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

4. Data Storage and Security

4.1 Data Location

Your data is stored on our own secure self-hosted servers hosted on Hetzner infrastructure. Audio files and transcriptions are stored on our own servers. Transcribed text is sent to OpenRouter solely for the purpose of generating note analysis (summaries, titles, keywords, mood).

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

5.2 Data Deletion

Individual Notes Deletion

You have full control over your data and can delete individual notes at any time:

Account Deletion

You can delete your account and all associated data by:

Once deleted, your data cannot be recovered.

6. Children's Privacy

MemoZen is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

8. Third-Party Services

8.1 AI Processing

Audio transcription: Your voice recordings are transcribed entirely on our own servers. No audio files are sent to any third party.

Text analysis: After transcription, the text of your notes is sent to OpenRouter (a third-party AI routing service) to generate summaries, titles, keywords, and mood analysis. Only the transcribed text is shared — never your original audio recordings or personal account information. By using the App, you consent to this data processing. Please refer to OpenRouter's Privacy Policy for information about their data practices.

8.2 Authentication

When you use Google Sign-In or Sign in with Apple, your authentication is handled by Google or Apple respectively. Please refer to their Privacy Policies for information about their data practices.

8.3 Payment Processing

In-app purchases are processed by Apple App Store or Google Play Store. We receive only subscription status information from RevenueCat and do not have access to your payment card details.

9. Permissions

The App requests the following permissions:

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services.

Important: We do not automatically delete your voice notes or audio files. You maintain full control and can delete individual notes manually at any time through the App. When you delete your account, we will delete all your personal information within 30 days, except where we are required to retain it for legal purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Your continued use of the App after any changes constitutes acceptance of the new Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: memozenapp@gmail.com

13. Additional Information for EU/EEA Users

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Our legal basis for processing your data includes:

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

We do not sell your personal information.